eGroup

1.877.eGROUP.1
(1.877.347.6871)

eGroup Corporate Office
1476 Ben Sawyer Blvd., Suite 1
Mt. Pleasant, SC 29464

eGroup | What We Do

"...their vision has been instrumental in our adoption of these technologies before they become buzzwords."
- Network Manager at Nelson Mullins
"I would simply say that they do the work you need and do it very well."
- Director of IT at Piedmont Healthcare
We called around to other companies to see who they used and over and over the name eGroup was given. After the first meeting, I knew they had the knowledge and staff to meet our needs."
- IT Director, MCAngus, Goudelocke and Courie
"I was skeptical about the amount of work they wanted to do in a short amount of time. But we were able to get it all accomplished in less time than they expected. Totally blew us away."
- IT Manager, Horry Electric Cooperative
"With their expertise at our disposal, it is like having additional staff on hand. They have never made us feel like we were just another client. More like colleagues."
- IT Manager, Horry Electric Cooperative
"Not only are the eGroup engineers extremely good, they have all been able to fit in with my existing staff and build relationships that are beneficial for all of our projects."
- VP and CIO, Beaufort Memorial Hospital

EXCHANGE 2007 OWA ISSUE: A PROBLEM OCCURRED WHILE TRYING TO USE YOUR MAILBOX.

Mar

28

A quick fix but one that required several different methods for resolution. When attempting to access an OWA mailbox hosted on an Exchange 2007 Server the following error is received by the user:

“A problem occurred while trying to use your mailbox. Please contact technical support for your organization.”

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: There was a problem accessing Active Directory.

The fix was the following:

Open Active Directory Users & Computers on a Domain Controller.
Enable Advance features from the View Menu.
Find the affected user and click Properties.
Go to the Security Tab
Click the Advanced Button
Check the box next to “Inherit from parent. . . “

Click Apply and OK until all windows are closed. The user should now be able to access their OWA mailbox.

Posted By: Ian Jones | Tags: Active Directory, Exception, Exchange, OWA

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Our solutions drive customers' cost containment, revenue growth, and service objectives by addressing challenges associated with mobility, access to critical applications and data, and security. Learn More

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