 OUR SERVICES
Citrix Subscription Advantage Renewals
It is important for your IT investment to run seamlessly and at peak performance
at all times. eGroup provides the most cost-effective method for Citrix
Subscription Advantage renewals in order to keep business-critical computing
environments running at maximum efficiency.
eGroup's renewal process provides a convenient way to budget for your Citrix
upgrades annually, without having to anticipate variable costs throughout the
year. In addition, you get priority access to important Citrix technology
information and customer service news all year long, at a cost less than that
of the manufacturer.
Benefits of membership in the Subscription Advantage program provide:
-
Platform Releases
- These are defined as a major change to the underlying MetaFrame product
architecture.
-
Feature Releases
- These releases are defined as an update to the feature set of a given
MetaFrame platform.
-
Subscription Advantage Wire
- This e-mail notification is designed to keep members abreast of the latest
news at Citrix. The Subscription Advantage Wire covers such topics as
announcements and information on the latest updates to the MetaFrame operating
system to include Platform Releases and Feature Releases. In addition, the
Subscription Advantage Wire offers previews of new Citrix product launches and
notification of any changes to the Subscription Advantage program.
-
Secure Portal Access (SAMRI)
- The Citrix Subscription Advantage Management-Renewal-Information system,
better known as SAMRI, is available 24/7 to all program members. This system
will enable you to properly manage your Subscription Advantage licenses to
ensure you receive all the benefits of membership.
-
Notify contact name of upcoming renewals 90, 60, 30 and 15 days prior to
deadline
-
Notify contact name of any Citrix releases related to Subscription Advantage
-
Assist with any fulfillment privileges such as Feature Releases, Service Packs,
Platform Releases, etc., that are entitled to customer.
-
Act as a resource to off-load pertinent phone calls to Citrix Customer Care
should any issues arise that pertain to the fulfillment of Subscription
Advantage privileges.
-
Assist with any questions pertaining to Subscription Advantage such as
disclosed target dates, budgeting needs, etc.
Subscription Advantage Renewals can be purchased at any time through eGroup's
premier relationship with Citrix - and we have the ability to datesync all of
your licenses in order to adhere to your budgeting cycle.
You can renew your Subscription Advantage through eGroup at any time! Simply
download the
Subscription Advantage Renewal CSN Change Form (PDF), fill out your
company information, and fax to 843-573-8951. Upon our receipt of your
completed form, we will be happy to process your renewal immediately!
|