A quick fix but one that required several different methods for resolution. When attempting to access an OWA mailbox hosted on an Exchange 2007 Server the following error is received by the user:
“A problem occurred while trying to use your mailbox. Please contact technical support for your organization.”
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: There was a problem accessing Active Directory.
The fix was the following:
- Open Active Directory Users & Computers on a Domain Controller.
- Enable Advance features from the View Menu.
- Find the affected user and click Properties.
- Go to the Security Tab
- Click the Advanced Button
- Check the box next to “Inherit from parent. . . “
Click Apply and OK until all windows are closed. The user should now be able to access their OWA mailbox.
Recently eGroup worked on a project for a large software company that involved creating a XENAPP 6 Farm for several hundred users, including many located in the UK, the Netherlands, and also in Australia. A core requirement of this install was to enable timezone, currency, and date format localization for CRM and Sales Management software utilized by those remote users.
XENAPP 6 requires Windows 2008 Server R2 64-bit to run and many of the policies available through the Citrix Delivery Console require settings in the GPMC. Because the latest version of XENAPP relies heavily on Windows 2008 Server Roles and the client was not running a full 2008 AD many of these policies were not available on their AD server.
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Manage Engine’s ADMANAGER PLUS is a simple to use and easy to operate Active Directory management application. As administrators responsible for AD look to add automated reporting, bring in automation (create, delete, and manage), and serve as the centerpiece during a compliance audit (SOX and HIPAA), then ADManager Plus is worth a good look.
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Quest’s Spotlight on Active Directory offers proactive performance monitoring and real-time diagnostics for detecting, troubleshooting, and resolving a number of issues (performance, replication, availability, etc).
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When you just created your SharePoint Shared Services Provider (SSP) and are trying to navigate to the admin page through Central Administration you can get prompted for credentials… The problem is, even using the Farm adminstrator credentials do not work and it results in a HTTP 401.1 unauthorized error. Not to worry, the fix is easy. The issue is a default security setting in Windows 2003. Open up your registry editor (regedit.exe) and go to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlLsa. Add a new DWORD value called “DisableLoopbackCheck” and set the value to 1. Close out of the registry editor and restart IIS. Go back to your SSP admin site and you should be able to login now.