Quick note here -

If you are installing Exchange 2007 or Exchange 2010 and are in an environment where your local domain is different that your public domain, you might run into an issue getting your Outlook Clients to connect when they are not on the network.

There is a quick and easy fix to this, though. Open a powershell session and enter the following commands:

Get-ExchangeCertificate

This will give you the information on the certificates that are being used. Find the one that is being used for the public connections and copy the thumbprint number.

Then type the following:

Enable-ExchangeCertificate -Thumbprint XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX -Services “SMTP”

(where the XX’s are the number copied from the previous command)

This enables the RPC services to use the certificate when connecting outside of the local network.

Dispenser Services Inc of Charleston, SC successfully automated their field service organization by rolling out wireless-equipped laptops to their mobile technicians.  Considering the data mobility needs, along with the portable nature of application access, DSI brought in eGroup to assist with the platform selection, equipment configuration, and overall deployment to ensure systems were configured correctly and accurately. Once the decision was made to go “fully automated”,  eGroup began configuring the remote access systems per the necessary specifications to ensure the field technicians were completely mobilized. Configuration included installation of air cards, Microsoft Office 2007 with Outlook Anywhere, and mobile dispatch application access for “on the go” work order automation.

With these advancements, DSI is poised to get the job done faster and more accurately moving forward, and save time and money all the while.