Force Protection Industries is a global leader in manufacturing heavy armored vehicles for the DOD and other military organizations. Force Protection currently operates a 400,000+ sq. ft. plant with a workforce of more than 1,000.
Challenge:
After experiencing serious email outages and turnover in support staff, Force Protection was looking for a partner who could help improve email stability in order to ensure delivery of quality service to their end user.
Solution:
eGroup provided hardware platform upgrades within Force Protection’s network and applications as well as system integration support services.
“[eGroup takes a] methodical approach to assessing problems or challenges and providing a plan for remediation.” – Network Infrastructure Manager at Force Protection Industries
Results:
After partnering with eGroup, Force Protection has experienced a performance system increase of 25% and delivery of stable services increased 75%. In addition, eGroup has provided Force Protection with a stable base to build upon for future upgrades as the organization continues to grow.
