Managed Security Services Improve
Security & Your Team’s Value
The Power of MSSPs
When I was leading technology organizations, one of the most critical and valuable partner vendor relationships was with our managed security service provider (MSSP). They served in three capacities:
Our internal team always remained the point of escalation, but 95% of the time alerts and incidents were primaily handled and closed by the MSSP team.
While this certainly helped us sleep better at night, the MSSP also provided a wealth of knowledge and operational clarity to our ongoing security practices. They would monitor changes to our Microsoft 365 and Azure secure scores, proactively hunt for threat indicators within our environment, and be a resource for us in all things security, including advice on how to best onboard and secure new services or technologies.
The fact is that small and medium-sized businesses (less than a few thousand employees) are almost never in a position to afford a dedicated, experienced, around-the-clock security team. Using an existing team member or tacking security on as a secondary responsibility for existing staff is not a realistic or effective approach for something this important.
After engaging an MSSP, the business and the technology team saw benefits in a few areas:
Advice and Other Considerations
The reality is that many Technology groups (and their budgets) are going to have a difficult time effectively self-managing their security. I found that using a third-party MSSP is more affordable, more effective, and more scalable. Given the current prevalence of malware, ransomware, data exfiltration, and other malicious activity, security management is far too important to be lost in the shuffle in a busy person’s inbox. Security incidents and ongoing monitoring require immediate response and mitigation. Anything less puts your organization at significant risk, and there are readily available services to not only take much of the burden off the technology team’s shoulders but also more effectively prevent incidents in the first place.
Ready to begin your MSSP journey?
Contact our team of experts to begin getting your environment managed from end to end!