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Total Operator Connect

A Managed Lifecycle of Teams Telephony Services

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Choose Total Operator Connect for Total Teams Success

PEOPLE

  • An organizational change management plan revolving around the end-user experience

PROCESS

  • Developing a process that simplifies and optimizes IT operations

TECHNOLOGY

  • Choosing the right solutions and a migration plan that fits the task for your unique business needs

Total Operator Connect Benefits

MIGRATE

  • Call Flow Assessment
  • Paging/Analog Integrations
  • Configurations and Testing
  • Number Porting

MAXIMIZE

  • Persona Analysis
  • Internal Marketing and Messaging
  • Role-Based Training (white glove for VIPs and their assistants)

MANAGE

  • 24x7 Support
  • Ongoing Moves, Adds, and Changes
  • Device Management and Replacement
  • Call Analytics

Flexible Options

DEVICE PROCUREMENT

Identify Use Cases and Lease/Buy Options

MULTIMODAL CONTACT CENTERS

Dynamics +
Third Parties

ANALOG INTEGRATIONS

For Paging System, Door Entry, Fax

ACCOUNTING MANAGEMENT

Billing and Number Management

"Take a look at your current telecom solution and make a list of everything that you require, and what you can transfer over to Teams. Then ask, 'What more can Teams do for me?' and really explore that with eGroup | Enabling Technologies. They are going to show you ways of working that you may not even know existed."

Kevin Duffy, Senior IT Manager at Insite Real Estate

WHO WE PARTNER WITH

Learn more about the benefits of Total Operator Connect

Are you ready to unlock the full potential of extending your Microsoft Teams environment?

Contact our experts today!

WHAT WE DO

Data Center Services

Cloud Services

Managed Services

Privacy Policy

WHY WE DO IT

Customer Success

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