Managed Services – We Fix IT Before IT Goes Down

Fixed Cost, Flexible IT Solutions

eGroup's Managed Services Team provides fixed cost and flexible IT solutions for end users and enterprises that help you reach your goals faster. Our expert technical support specialists use their years of experience to make sure you get the most out of your IT investments with a variety of managed service offerings including:

Unrestricted access to the eGroup Service Desk.
Monitoring and management of large scale, mission-critical environments and infrastructures.
Automated alerts and real-time resolution, as well as preventative support (patching, firmware updates, hotfixes).
Advisory support with your maintenance services vendors and entitlements.

We don’t believe in a “tiered” approach to IT.

Every customer request deserves a skilled resource capable of resolving specific issues quickly. Our team is staffed with senior level subject matter experts across a variety of technical areas who provide flexible managed, proactive and reactive services that will meet your company’s unique need.

Peace of Mind - We'll Manage It All

Wouldn't it be nice to go to work and get the job done, without having to worry if the technology will work today? That's why you want an around-the-clock technical support specialist, like eGroup.

Fixing IT Before IT Goes Down

Staying competitive means you don't lose any time to technology problems. Managed services from eGroup's certified technicians ensures that unplanned downtown is a thing of the past.

Accomplish business goals faster.
Get products and services to market faster.
Increase efficiency and profitability.
Reduce technology costs.
Get added values from maintenance entitlements.