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Case Study: Genesis Health Care

Genesis Health Care Elevates Operations, Standards and Governance with eGroup Enabling Technologies Managed Services Challenges Client’s existing Managed Service Provider did not meet expectations, missed Service Level Agreements (SLA) and lacked technical leadership Skillsets, time...

Change Management for a Sports Association

Organizational Change Management for a Sports Association “eGroup Enabling Technologies’ change management process was invaluable to the successful Office 365 and Skype for Business deployments. eGroup Enabling Technologies was instrumental in coordinating communications and training...



    Internal Logistics Company
    @Manager Network Services
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    "A great team effort, executed flawlessly!"
    @Senior Analyst, Information Security and Process Controls
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    "eGroup has been a great extension of our IT team for the past few years with the PSA. We look forward to continuing this partnership with a new TSA. They consistently execute on anything we throw at them!"
    Logistics Brokerage
    @Director of IT
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    "Work was completed swiftly and without creating other issues!"
    Financial Services
    @Director of IT
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    "Outstanding service that I have come to expect out of eGroup. Working with eGroup has become one of the bright spots of 2020 craziness."
    County Government
    @Security Architect
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    "Response time was great, and eGroup engineers were able to resolve our issues."
    Sporting Goods
    @IT Manager
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    "As a long time eGroup client I can say that their ability to engage and remediate just about any issue no matter how big or small sets the standard that all MSP's should strive to achieve."
    Technology Services Provider
    @Chief Financial Officer
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    "eGroup is by far the most responsive and thorough partner I've ever worked with."
    Healthcare System
    @Chief Information Officer
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    "My experience was great because the eGroup engineers quickly got on a conference bridge, stayed on all day, all night, then back the next morning until service was restored. A remarkable job from the eGroup team."
    Media Broadcasting
    @Network Administrator
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    "Good response time, excellent technical abilities shown, issue resolved timely."
    Information Technology & Services
    @President & CTO
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    "Rapid, and responsive support services with a large dose of professionalism and courtesy."
    Memorial Hospital
    @Director of IT Infrastructure
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    "eGroup arrived on site with very short notice. They were able to step in to lead our complex troubleshooting procedures during our network outage and relieve our exhausted in-house team. Stayed with us until the problem was resolved. Great work and dedication as usual from the eGroup team."
    Electric Company
    @Network Administrator
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    "Quickly resolved our issue. Awesome customer service as always!"

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