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Get To Know Your Data with Purview Content Explorer

Get To Know Your Data with Purview Content Explorer The Challenge Many organizations have data governance on their minds to some degree. Some are actively working on initiatives to apply retention, data loss prevention, and...

5 Benefits of Choosing AVS and Zerto for Disaster Recovery

5 Benefits of Choosing Azure VMware Solution and Zerto for Disaster Recovery Disaster recovery is a critical aspect of any organization’s IT infrastructure. Companies that experience unplanned downtime risk significant financial loss, loss of productivity,...

Migrating from Google Workspace to Exchange Online

Migrating from Google Workspace to Exchange Online Introduction Google Workspace and Microsoft Exchange Online are two popular productivity suites used by companies worldwide. Both offer a range of collaboration and communication tools, including email, calendars,...

Why You Should Back Up Microsoft 365

Why You Should Back Up Microsoft 365 Before I was a consultant, I spent 20+ years managing all manner of technology groups and functions. Backup was always core to any system decision or implementation just...

Improving 911 Calling for Remote Workers

Improving 911 Calling for Remote Workers Introduction The goal of the RAY BAUM Act is to automatically route 911 calls to the appropriate Public Safety Answering Point (PSAP). This requires that the telephone system handling...

File Sharing: Why You Need To Do It Now!

File Sharing: Why You Need To Do It Now! In today’s digital age, one of the most popular tools for document management is Microsoft SharePoint, a collaborative platform that allows organizations to store, share, and...

CIS Security Controls and Compliance

CIS Security Controls and Compliance Cybersecurity is a persistent worry for CIO’s, CISO’s, Board of Directors and organizational leaders. CIO’s and CISO’s specifically are expected to provide leadership and direction to their IT staff and their...

eGroup Awarded CRN’s Tech Elite 250 For 13th Year

eGroup | Enabling Technologies Recognized by CRN’s Tech Elite 250 List for 13th Year eGroup | Enabling Technologies Honored on the 2023 CRN’s Tech Elite 250 List “CRN’s Tech Elite 250 list features the leading...

Copilot Coming to Microsoft 365

Copilot Coming to Microsoft 365 By now you’ve seen the previews of Microsoft’s unique capabilities using large language models within Microsoft 365 Apps like PowerPoint and Excel. Known as Copilot, it’s generating a lot of buzz...

How Government Institutions Can Manage Cyber Insurance Increases

How Government Institutions Can Manage Cyber Insurance Increases Growing trends and recent news have shocked the cyber insurance system. With cost and coverage changes, government institutions are simply seeking to attain reasonably affordable cyber insurance....

Managed Security Services Improve Security & Your Team’s Value

Managed Security Services Improve Security & Your Team’s Value The Power of MSSPs When I was leading technology organizations, one of the most critical and valuable partner vendor relationships was with our managed security service...

eGroup Awarded CRN’s MSP 500 List For 7th Year

eGroup | Enabling Technologies Recognized by CRN’s MSP 500 List for 7th Year eGroup | Enabling Technologies Recognized on CRN’s 2023 MSP 500 List “Managed services offer a path for businesses of all sizes to...

Teams Android OS Devices Peacefully Coexisting (and Actually Working!) with Microsoft Security and Compliance Policies (Part 2)

Teams Android OS Devices Peacefully Coexisting (and Actually Working!) with Microsoft Security and Compliance Policies (Part 2) Introduction This is the second article in this series. In the first part, we discussed the need to...

Teams Android OS Devices Peacefully Coexisting (and Actually Working!) with Microsoft Security and Compliance Policies (Part 1)

Teams Android OS Devices Peacefully Coexisting (and Actually Working!) with Microsoft Security and Compliance Policies (Part 1) Introduction At eGroup | Enabling Technologies, we define as a best practice the implementation of Microsoft Intune to...

Use Classification Rules (Instead of Proxy Sets) on AudioCodes SBCs

Use Classification Rules (Instead of Proxy Sets) on AudioCodes SBCs Introduction Admittedly, this title is misleading, but it did get you to look at this article! This is part of our series on securing AudioCodes...

Defuse the Technical Debt Time Bomb

Defuse the Technical Debt Time Bomb While it has certainly been in the news more often lately, technical debt has been a challenge for organizations since the days of vacuum tubes.  Other than the recent...

The Pros and Cons of Threat Hunting

The Pros and Cons of Threat Hunting Assuming Breach Stealthy supply chain attacks like Solorigate and Log4j have shined a light on the importance of assuming breach. When these attacks hit the news, vendors and...

Evolve Your Cloud Vendor Management Program

Evolve Your Cloud Vendor Management Program Having an active and intentional vendor management program has always been important for a technology team. With the introduction of cloud, SaaS, laaS, and all the other flavors of “as...

Nonprofit IT Executives Talking Azure

Nonprofit IT Executives Talking Azure In a recent case study about his organization’s journey to the Microsoft cloud, a nonprofit leader stated, “Technology can be the great equalizer.” That evidence was again on display in a...

Using Regular Expressions to Build a Microsoft Purview Custom Sensitive Information Type

Using Regular Expressions to Build a Microsoft Purview Custom Sensitive Information Type Introduction A colleague of mine needed to create a Microsoft Purview custom Sensitive Information Type (SIT) for a client– The client wanted to...

Configuring Internet Facing Firewall Rules for Microsoft Teams Direct Routing

Configuring Internet Firewall Rules for Microsoft Teams Direct Routing Introduction This is the fourth in a series of articles on hardening AudioCodes Session Border Controllers (SBCs). The series is mostly following the guidance provided by...

How to Save on Sentinel’s Recurring Costs

How to Save on Sentinel’s Recurring Costs While Microsoft Sentinel is a powerful tool to identify and resolve sophisticated cyber attacks, organizations who pilot without taking preliminary steps to minimize costs might experience some sticker...

Risk Reductions – The Cloud Benefit We Don’t Talk About

Risk Reductions – The Cloud Benefit We Don’t Talk About Most cloud decisions that I have been a part of in the past, or help clients with today, are typically dominated by budget, security, functionality,...

Virtual CISO – An appealing alternative to CISO

Virtual CISO – An Appealing Alternative to CISO The cybersecurity market is in a state of influx as it matures into a more mainstream information technology service. As the number of cyber-attacks from e-mail phishing...

Separation of Untrusted Network Traffic on AudioCodes SBCs

Separation of Untrusted Network Traffic on AudioCodes SBCs Introduction This is the third in a series of articles on hardening AudioCodes Session Border Controllers (SBCs). The series is mostly following the guidance provided by AudioCodes. These...

The Journey to Zero Trust

The Journey to Zero Trust The Zero Trust concept has been around for a while now, and the rise of remote work related to COVID lockdowns supercharged the Zero Trust conversation.  Many organizations had to...

Improving Cloud Security Policies

Improving Cloud Security Policies Our Strategic Advisors find a consistent gap when reviewing our customers’ security policies: a lack of focus on cloud computing. Even in organizations with many traditional policy documents, there’s a lag...

The Value of the Roadmap

The Value of the Roadmap Since making the transition to consulting from technology leadership roles, I am constantly surprised at how many organizations have not documented and agreed upon a technology roadmap, yet have spent...

AudioCodes SBC Configuration Update for Teams Direct Routing

UPDATE! AudioCodes SBC Configuration Update for Teams Direct Routing Introductions On October 26, 2022, AudioCodes published 0483 Product Notice – SBC Security Configuration update for Microsoft Teams Direct Routing. The article provides configuration information to...

5 Ways to Help Remote Workers Be More Effective

5 Ways to Help Remote Workers Be More Effective As we continue to dissect the trends in remote work, we reflect on how to optimize this new work/life style for our users. Prior to the...

Compliance as Security Technology

Compliance as Security Technology One of my favorite security analogies is that enterprise information security is like an onion. Each layer of the onion represents a different control that secures the data at the center....

New Microsoft Defender Security Tools: MDEASM and MDTI

New Microsoft Defender Security Tools: MDEASM and MDTI Cybersecurity is ever-changing. New attacks and techniques are practically created every day. Organizations are getting more complex with multi-cloud environments. Data is exponentially growing and we are...

How to Fearlessly Implement Your Zero Trust Strategy

How to Fearlessly Implement Your Zero Trust Strategy “Zero What?” So what does Zero Trust mean? Zero Trust has been a term that has been around a long time. Remember the X Files? Agent Molder...

Configuring the Firewall Rules on AudioCodes SBC for Microsoft Teams

Configuring the Firewall Rules on AudioCodes SBC for Microsoft Teams Introductions A few years ago, I wrote a blog on configuring the firewall on an AudioCodes Session Border Controller (SBC). That article covered the rules needed...

New Microsoft Usage Workshops

New Microsoft Usage Workshops Many Microsoft cloud customers have taken advantage of incentive programs like workshops and deployment funds. Microsoft’s thinking is that by reducing the fees normally charged by qualified partners, customers pay less...

Cyber Insurance Requiring MFA *Everywhere*

Cyber Insurance Requiring MFA Everywhere Cyber insurance providers are tightening their requirements for Multifactor Authentication. For starters, they are being more verbose about the systems and services on which MFA is enabled. They’re making what...

G-Suite Licensing No Longer Free For Students

G-Suite Licensing No Longer Free For Students Google has changed their strategy and is no longer providing Gmail and other apps for “free” to educational institutions. Their services are now moving to a recurring cost...

Microsoft Teams Direct Routing and Mutual TLS Authentication

Microsoft Teams Direct Routing and Mutual TLS Authentication Introduction Microsoft Teams Direct Routing AudioCodes Session Border Controllers (SBCs) have usually been setup using one-way TLS (Transaction Layer Security) authentication. Enabling mutual TLS authentication has always...

InSite Moves from Skype to Microsoft Teams Voice

InSite Moves from Skype to Microsoft Teams Voice Competing in the commercial real estate market takes constant communication and 24×7 availability. For InSite Real Estate, L.L.C., Microsoft Teams is providing reliable phone and collaboration services from the...

Seven Steps for Successful Incident Response Tabletop Exercises

Seven Steps for Successful Incident Response Tabletop Exercises A tabletop exercise simulates real world scenarios, stress testing the readiness of the participants to execute their procedures to respond to cyber incidents. Enabling has been conducting...

The People Benefit of the Cloud: Retain Your Talent!

The People Benefit of the Cloud: Retain Your Talent!   In recent posts, I have written about how the cloud benefitted my former organizations (in general and financially).  The most important asset I had as...

MFA is (Unconditionally) Not Enough

MFA is (Unconditionally) Not Enough Microsoft has seen a trending number of instances whereby an Office 365 user is phished and has their O365 session hijacked. The adversary uses the victim’s token to sidestep Multifactor...

The Cost Benefit of the Cloud: Less Dollars, Less Opportunity Cost and Less Time

Benefit of the Cloud: Less Dollars, Less Opportunity Cost and Less Time One of the conversations I have had many times as a technology leader does not have much to do with actual technology at...

Zerto Linux Zerto Virtual Manager – Finally!

Zerto Linux- Zerto Virtual Manager is finally here! -Mike Dent’s take on the latest release of ZVM- Finally, Zerto has released a Linux based appliance for the Zerto Virtual Manager (ZVM) role! Now to be...

10 Consecutive Years! eGroup Recognized by CRN’s 2022 SP 500 List

10 Consecutive Years!eGroup Recognized by CRN’s 2022 SP 500 List Charleston, South Carolina, June 1st, 2022 — Today eGroup announces that CRN®, a brand of The Channel Company, has named eGroup to its 2022 Solution...

A Maturity Model for Collaboration

A Maturity Model for Collaboration The Impetus for a Model There’s no shortage of productivity tools, but there is little means of judging their efficacy. Despite spending time and money on tools and technology, IT...

Charleston ENT & Allergy enlists eGroup for a Technology Portfolio Optimization Assessment (TPOA)

Charleston ENT & Allergy enlists eGroup for a Technology Portfolio Optimization Assessment (TPOA) Since 1997, Charleston ENT & Allergy’s mission has been to serve the people and families of South Carolina with superior, comprehensive, and...

Finally! A Way to Remove the Last Exchange Server

Finally! A Way to Remove the Last Exchange Server Have you completed your migration to Exchange Online?  Many years ago…good for you.  But you are still running and Exchange Server on-premises, why?  Recipient Management, ok,...

FCC Rule requiring support for dialing 988 to reach the National Suicide Prevention Hotline

FCC Rule Requiring Support for Dialing 988 to Reach the National Suicide Prevention Hotline Introduction On July 16, 2020 the Federal Communications Commission (FCC) passed rules that established 988 as a nationwide 3-digit dialing code for...

eGroup Acquires Enabling Technologies Corp

eGroup Acquires Enabling Technologies Corp CHARLESTON, SC, May 2, 2022 /PRNewswire/ — eGroup Holding Company, LLC (eGroup), a leading IT solutions and managed services provider, announced that it has acquired Florida-based Enabling Technologies Corp (Enabling). The acquisition—which closed on April 29,...

Lessons from a Data-Driven Organization

Lessons from a Data-Driven Organization I joined eGroup | Enabling’s team after retiring as CIO for a top ENR Architecture & Engineering firm. Since then, I have had time to step back and reflect. After...

Cyber Insurance and Legal Advice

Cyber Insurance and Legal Advice Cyber insurance rates rose drastically in 2021, driven by the spike in frequency and payouts of ransomware claims. Many insurers tightened coverage terms and conditions while raising premiums 130% in...

​Synced accounts showing “AttributeValueMustBeUnique” in AD Connect

Synced accounts showing “AttributeValueMustBeUnique” in AD Connect ​ Recently I was asked to troubleshoot an AAD Connect Sync issue.  There were about 50 users account that were not syncing with a “AttributeValueMustBeUnique” error.  Looking into...

For the 6th Consecutive Year- eGroup Recognized by CRN’s 2022 MSP 500 List

For the 6th Consecutive Year- eGroup Recognized by CRN’s 2022 MSP 500 List eGroup Recognized on CRN’s 2022 MSP 500 List eGroup announces today that CRN® a brand of The Channel Company, has named eGroup to...

Zero Trust FAQs – Summary of Three Webinars with Microsoft

Zero Trust FAQs – Summary of Three Webinars with Microsoft eGroup | Enabling Technologies and Microsoft completed a trilogy of webinars on Zero Trust. Several questions were covered live, but due to time constraints, this...

eGroup Announces Christa Anderson as Director of Alliances

eGroup Announces Christa Anderson as Director of Alliances eGroup is thrilled to announce the addition of Christa Anderson as Director of Alliances. In this role, Christa will join the executive leadership team at eGroup and...

Lessons Learned: Microsoft 365 Tenant Consolidations

Lessons Learned: Microsoft 365 Tenant Consolidations When two organizations merge, chances are a Microsoft 365 tenant consolidation will be in order. A panel of experts from our team with experience in M&A consolidations share some...

eGroup Founder Mike Carter recognized as 50 Most Influential by Charleston Business Magazine

eGroup Founder Mike Carter recognized as 50 Most Influential by Charleston Business Magazine eGroup Founder Mike Carter was recognized as one of the 50 Most Influential by Charleston Business Magazine. eGroup is thrilled to announce...

An AEC CIO’s Paradigm Shift to the Cloud

An AEC CIO’s Paradigm Shift to the Cloud Reflecting on my 19-year career as CIO for a top Architecture, Engineering, and Construction (AEC) firm, it was sometime around 2015 where my mindset shifted to cloud...

911 Expert Interviewed on Ray Baum & Kari’s Law and Microsoft Teams

911 Expert Interviewed on Ray Baum & Kari’s Law and Microsoft Teams John Miller, one of our in-house Teams e911 experts, provides a summary of how organizations should handle these important FCC regulations. One of...

Microsoft Teams SIP Gateway

Microsoft Teams SIP Gateway Capital expenses for 1000’s of new IP phones has been a top contributor to delayed migrations to newer phone systems, including Microsoft Teams.  Microsoft Teams now has the capability to connect and utilize several legacy,...

Is Microsoft 365 E5 Worth It?

Is Microsoft 365 E5 Worth It? The short answer…Yes!  Microsoft 365 E5 is the “Cadillac” of licenses.  It provides the most capabilities and features within the Microsoft 365 ecosystem.  That also means it comes with...

Managing Endpoints in Engineering, Architecture, and Construction Firms

Managing Endpoints in Engineering, Architecture, and Construction Firms We all know the expression “Time is Money.” This is so true in the Architecture, Engineering, and Construction (AEC) industry and other professional services businesses. If the...

Evolute Capital, along with Hunt Technology Ventures, Make Strategic and Substantial Investment in eGroup

Evolute Capital, along with Hunt Technology Ventures, Make Strategic and Substantial Investment in eGroup Evolute Capital, along with Hunt Technology Ventures, Make Strategic and Substantial Investment in eGroup eGroup is excited to announce that they have...

Mass Migrations to Teams Phone System

Mass Migrations to Teams Phone System Introduction When it comes to migrating to Teams Phone System, there are a number of different approaches. Some are slow and steady, some are by site or location (if...

Windows 365 Deployment: Administrative Lifecycle and End User Experience

Windows 365 Deployment: Adoption Lifecycle and End User Experience With your Cloud PCs provisioned and deployed to your users you can now kick your feet back and enjoy the simplistic cloud deployment, right? Unfortunately, not quite. While it...

eGroup Awarded the 2021 Global Portfolio Champion of the Year at Nutanix’s .NEXT Digital Experience

eGroup Awarded the 2021 Global Portfolio Champion of the Year at Nutanix’s .NEXT Digital Experience Nutanix recognizes eGroup for enabling one of the most comprehensive and digitally transformative hybrid cloud journeys for customers – powered...

Windows 365 Deployment: Initial Setup & Configuration

Windows 365 Deployment: Initial Setup and Configuration In the first part of this series, we discussed the necessary steps to properly prepare for a Windows 365 Enterprise environment.  Once you have done your due diligence and are ready to...

Windows 365 Deployment: Licensing and Requirements

Microsoft 365 Deployment: Licensing and Requirements Microsoft introduced Windows Virtual Desktop (now called Azure Virtual Desktop or AVD) in three years ago and released it into General Availability two years ago. AVD allowed for a fully customized virtual desktop and...

Compliance Manager, Data Loss Prevention, and Communications Compliance

Compliance Manager, Data Loss Prevention, and Communications Compliance Microsoft has made significant investments in its Security and Compliance offerings. These features give you the ability to protect sensitive content on your Office 365 platform as...

Genesis Health Care Elevates Operations, Standards and Governance with eGroup Managed Services

Genesis Health Care Elevates Operations, Standards and Governance with eGroup Managed Services Industry • Healthcare Challenges  Client’s existing Managed Service Provider did not meet expectations, missed Service Level Agreements (SLA) and lacked technical leadership Skillsets,...

Azure AD Conditional Access Baselines & Best Practices

Azure AD Conditional Access Baselines & Best Practices Azure AD Conditional Access has a tremendous amount of potential and capabilities for organizations big and small. I like to think of it as the engine that...

eGroup named to CRN 2021 SP 500 List

eGroup named to CRN 2021 SP 500 List eGroup proudly announces that CRN®, a brand of The Channel Company, has named eGroup Holdings LLC to its 2021 Solution Provider 500 list. CRN announces its top 500 solution...

Make Security and Compliance Your Priority

Make Security and Compliance Your Priority Do You Think About Security? You run IT for your organization. You have a small team, maybe not in management’s eyes, but certainly in yours. It’s you, an infrastructure...

The Cloud for Non-Profits

The Cloud for Non-Profits Tech for Social Impact Microsoft Tech for Social Impact (TSI) presented its vision for the Microsoft Cloud for Non-Profits March 30, 2021. It is designed as an affordable solution for non-profits...

For 5 YEARS Running– eGroup recognized by CRN for delivering Speed and Certainty in Managed IT Services

For 5 YEARS Running– eGroup recognized by CRN for delivering Speed and Certainty in Managed IT Services 2021 CRN MSP 500 List eGroup, a leading partner in delivering speed and certainty with solutions in both...

eGroup celebrates 11th Year In A Row on CRN’s Tech Elite 250!

eGroup celebrates 11th Year In A Row on CRN’s Tech Elite 250! CRN editors distinguish the most client-driven technical certifications in the North American IT channel. eGroup announced today that CRN® a brand of The Channel Company,...

Introduction to Azure Purview – Data Governance

Introduction to Azure Purview – Data Governance The word “purview” is loosely defined as range of vision, scope, operations, and/or insight. In the vast cloud technology landscape that most organizations operate today, data governance is becoming overwhelmingly challenging to maintain.  Data...

Managing Content Sprawl in Microsoft Teams

Managing Content Sprawl in Microsoft Teams Managing Content Sprawl in Teams Many of us rolled out Teams in the spring of 2020 as the pandemic sent us all home. We connected our newly remote users to each other and to our organization resources. We got everyone...

eGroup Ranked Among Elite MSPs on NextGen 101 List

RANKED AMONG ELITE MANAGED SERVICE PROVIDERS ON INAUGURAL NEXTGEN 101 LIST   The NextGen 101 List Honors Partners Building MSP Practices   eGroup has been named as one of the world’s premier managed service providers...

Microsoft Defender for Endpoints Threat & Vulnerability Management

Microsoft Defender for Endpoints Threat & Vulnerability Management Microsoft Defender for Endpoints Threat and Vulnerability Management (TVM) is one of my favorite MDE modules. It has constantly updated knowledge bases that are connected to Microsoft...

Microsoft Defender for Endpoints Live Response

Microsoft Defender for Endpoints Live Response Microsoft Defender for Endpoints provides many tasks that you can perform on a machine to investigate and remediate risks. Of those tasks, Live Response can be one of the most powerful...

Microsoft Defender for Endpoint Detection and Response Management

Microsoft Defender for Endpoint Detection and Response Management Microsoft Defender for Endpoints Endpoint Detection and Response (EDR) is the first module of the platform that you will get immediate benefits from. By merely onboarding your...

Microsoft Defender for Endpoint Onboarding Requirements and Strategies

Microsoft Defender for Endpoint Onboarding Requirements and Strategies The first task for a full featured Microsoft Defender for Endpoints (MDE) deployment is onboarding. Onboarding also is the primary task to start using Endpoint Detection and...

Microsoft Defender for Endpoint Service Adoption

Microsoft Defender for Endpoint Service Adoption Microsoft Defender for Endpoints (MDE) is an endpoint security platform feature designed to help customers prevent, detect, investigate, and respond to threats. Combined with Microsoft Defender on clients and...

Jones-Onslow EMC Boosts Operational Efficiency and Achieves High Performance with Rubrik

“Being a small IT shop, we needed something that was going to allow us to reduce costs, save time, and streamline our recovery process. We first heard of Rubrik from our trusted partner, eGroup, who...

eGroup + SIPPIO now offering turnkey ‘Voice as a Service’ solution

    eGroup, a leading solutions provider and Microsoft Gold Partner, known for delivering speed and certainty in both the cloud and datacenter, is proud to announce the partnership of eGroup and SIPPIO, a market...

Azure Sentinel Hunting

Azure Sentinel Hunting Hunting Overview Azure Sentinel Hunting is based off queries. It allows for manual, proactive investigations into possible security threats based on the ingested data as well as retroactive pursuits of attacks and...

eGroup awarded as a leading Solutions Provider NATIONWIDE by CRN

2020 CRN SP 500 List- 8th consecutive year The eGroup team announced today that for the EIGHTH YEAR IN A ROW CRN®, a brand of The Channel Company, has named eGroup to its 2020 SOLUTIONS PROVIDER...

Are you N-E-S-T-ing for a better work from home experience?

Through the challenges we’re facing during this new “work from home” era, we are now acknowledging the need to transition our mindset from this is a “temporary” model to one that thinks of this as...

HGTC Graduates to Nutanix and Lenovo

HGTC Graduates to Nutanix and Lenovo Hyperconverged Solution Increases Application Performance, Simplifies Deployment and Management, and Cuts >$1M from the Upgrade Budget “To say that I was extremely happy with the infrastructure proposal brought to...

7 Simple Ways to Improve Your IT Security Right Now- With No Money

7 Simple Ways to Improve your IT Security  Right Now… With No Money!      1: BETTER SPAM PROTECTION (FREE) Email is still the primary attack vector, where users receive emails with suspicious attachments or...

eGroup recognized for TEN YEARS OF EXCELLENCE!

10 Years of Excellence!   eGroup announced today that CRN®, a brand of The Channel Company, has named eGroup to its’ 2020 Tech Elite 250 list for the TENTH YEAR IN A ROW. This annual list...

Azure Sentinel Operations

Azure Sentinel Operations Introduction Now that Azure Sentinel has started collecting data, it’s time for a deep dive into each component to discover how to utilize the data. The examples below are sample use cases...

Onboarding Data Sources Into Azure Sentinel

Onboarding Data Sources Into Azure Sentinel Knowing what data you wish to analyze within a SIEM solution provides a tremendous advantage to deploying Azure Sentinel. However, that is not always the case during an initial...

Finding Your Normal In Disruption

  Uncertainty. I think we can all relate to this definition right now. We’ve all got our schedule; we wake up, go through a routine. Maybe you’re a gym person in the morning, or get...

Intro to Azure Sentinel

Intro to Azure Sentinel Azure Sentinel is a cloud native Security Information Event Management (SIEM) and Security Orchestration, Automation and Response (SOAR) solution. A SIEM solution aggregates data and provides real-time analysis of security alerts generated by applications and network appliances. A SOAR solution automates the investigations and responses of security alerts. It is common...

5 Tips for Securing Remote Workers

5 Tips for Securing Remote Workers As organizations hustle to enable employees to work from home, they’ll inherently expand their attack surface. Here are five simple steps that can mitigate the risk in the months ahead.  1.Don’t...

eGroup recognized by CRN in Managed IT Services nationwide

2020 CRN MSP 500 List Mount Pleasant, SC  (March 10, 2020) – eGroup, a leading partner in delivering speed and certainty to the data center and cloud, announced today that for the fourth year in...

Revoke All User Sessions for Azure AD and Office 365

Revoke All User Sessions for Azure AD and Office 365 Whether due to a phishing attack that created a compromised account, or you want to have a definitive offboarding process, everyone needs to be aware...

Manage Non-Azure Servers within Azure with Azure Arc

Manage Non-Azure Servers within Azure with Azure Arc Microsoft announced an amazing new feature within Azure called Azure Arc. This feature is now available in public preview at no cost. Please note, The Public Preview...

What to Use When: Microsoft Cloud File Storage Services

What to Use When: Microsoft Cloud File Storage Services With Innovation Comes Choice (and Confusion!) There are several options to migrate data from on-premises file shares and hard drives. The Modern Practices for File Management...

Make every experience a great one

As the trend towards branch offices and remote workers continues to rise, organizations are rapidly adopting Microsoft Office 365 to lower infrastructure costs and increase flexibility to accommodate these distant locations. Users are now expecting...

Secure & Protect Your SBC: Microsoft Teams Direct Routing

Secure & Protect Your SBC: Microsoft Teams Direct Routing Introduction I was recently deploying Microsoft Teams Direct Routing with IntelePeer SIP trunks and an AudioCodes Session Border Controller (SBC).  Not long after the public interface...

Modern Apps Need a Modern Network

These days, companies of every size are increasingly dependent on cloud apps and services like Office 365 to make their business work. For most, they are simple to procure, quick to set up, and easy...

Who Should “Own” an Office 365 Tenant?

Who Should “Own” an Office 365 Tenant? We periodically get this question, especially when consulting larger organizations who have multiple administrators handling Active Directory, Exchange, and/or SharePoint. Some ask as they are just getting started,...

Recovering from Enterprise Phishing Attacks

Recovering from Enterprise Phishing Attacks Much has been written about what consumers should do if their home accounts get phished. But here’s a comprehensive list for recovering from enterprise phishing attacks. We include advice for...

Azure Bastion: Replacement for Jump Box Server

Azure Bastion: Replacement for Jump Box Server Bastion can be defined as a fortified place used to protect something of value. In technology, a Bastion host is used to securely connect to resources on your...

Microsoft Exchange Hybrid Limitations and Considerations

Microsoft Exchange Hybrid Limitations and Considerations Exchange Hybrid environments have become more and more seamless as each year passes.  Here are most of the primary considerations and limitations that still exist today.  There are definitely...

Carolina Radiology

Carolina Radiology Seeking to take a major step forward in the evolution of their business, Carolina Radiology Associates, LLC needed to discover a way to protect and secure massive quantities of data. Two years ago,...

Microsoft Exchange Hybrid Agent

Microsoft Exchange Hybrid Agent Microsoft Exchange Hybrid Agent – New method available for email migrations Exchange Hybrid environments have been around for years and continue to be the primary method to migrate mailboxes to Office...

Azure Active Directory SSO Integration with Salesforce

Azure Active Directory SSO Integration with Salesforce This article goes through the steps to integrate Azure AD identity with Salesforce.com, enabling end users with SSO and IT better control of corporate identities. This article goes...

Azure AD Third Party MFA Integration with DUO

Azure AD Third Party MFA Integration with DUO 3rd Party Multi-factor authentication Integration with Azure Active Directory and Conditional Access is available to allow administrators to use an alternative Multi-factor authentication provider instead of Azure Multi-factor authentication....

Two reasons to Deploy a Domain Controller in Azure IaaS

Two reasons to Deploy a Domain Controller in Azure Information-As-A-Service (IaaS) A domain controller is the first server most organizations deploy in IaaS as they move workloads to Azure. Why Configure a DC in Azure...

The Case for Preparedness

The Case for Preparedness Are you prepared for the unexpected? If your answer is yes—are you sure? In the early minutes of a Saturday morning in April 2011, a water main broke below the streets...

Cutting Edge of Technology in State-of-the-Art Healthcare

Cutting Edge of Technology in State-of-the-Art Healthcare Keeping state-of-the-art healthcare on the cutting edge of technology is a difficult feat. Advances and discoveries in healthcare are happening every minute of every day. The same is...

Azure Site Recovery Deployment

Azure Site Recovery Deployment Once you have reviewed the costs of Azure Site Recovery (ASR), ensured it will meet your necessary requirements, and properly planned out your deployment using the ASR Planning Tool as well as all other environmental components...

eGroup Ranked Among Top 501 Global Managed Service Providers by Channel Futures

eGroup ranks among the world’s 501 most strategic and innovative managed service providers (MSPs), according to Channel Futures 11th-annual MSP 501 Worldwide Company Rankings. The MSP 501 is the first, largest and most comprehensive ranking...

The Power of the Trust X Alliance

Technology Solutions of America (TSOA), a information technology organization based out of Florida, was in need of assistance with a major healthcare customer and turned to the Trust X Alliance program through IngramMicro to partner...

eGroup Named to CRN’s 2018 Solution Provider 500 List

Mount Pleasant, SC, June 4, 2018 – eGroup, Together, we make IT happen, announced today that CRN®, a brand of The Channel Company, has named eGroup to its 2018 Solution Provider 500 list. The Solution...

Azure Site Recovery Capacity and Planning

Azure Site Recovery Capacity and Planning Before any project begins it is essential to perform proper planning to ensure a successful project, measure twice, cut once mentality.  Azure Site Recovery (ASR) provides a pure cloud-based...

Azure Site Recovery Overview and Pricing

Azure Site Recovery Overview and Pricing Do you have a Business Continuity and Disaster Recovery (BCDR) plan? Many organizations don’t. As a matter of fact, BCDR planning usually isn’t even considered or acted on until...

Azure Backup Server Configuration and Recovery

Azure Backup Server Configuration and Recovery With Microsoft Azure Backup Server (MABS) installation complete, we can begin setting up backup configurations.  Remember, the initial backup copy writes to local storage.  Therefore, before setting up items...

Azure Site Recovery Features

Azure Site Recovery Features Azure Site Recovery (ASR) can provide quick, simple, and cost-effective means to design and deploy a functional disaster recovery plan.  ASR can work with many on-premises technologies as well as within...

How to Save Cost with Infrastructure-As-A-Service

How to Save Cost with Infrastructure-As-A-Service (IaaS) Cost Savings Scale IT Pros say this a lot about Azure and AWS.  It’s true that Infrastructure-As-A-Service (IaaS) is the most expensive way to use cloud services. Conversely,...

Should You Back Up Your Data in Microsoft Office 365?

Should You Back Up Your Data in Microsoft Office 365? In one word? “Maybe” It is a business decision that may depend on a diverse set of factors including: What are your business objectives, requirements,...

eGroup Named One of 2018 Tech Elite Solution Providers by CRN

Mount Pleasant, SC, March 26, 2018 – eGroup announced today that CRN®, a brand of The Channel Company, has named eGroup to its 2018 Tech Elite 250 list. This annual list honors an exclusive group...

Azure Backup Server Installation

Azure Backup Server Installation The final two deployment options for Azure Backup are System Center Data Protection Manager (DPM) and Microsoft Azure Backup Server (MABS).  Since both are very similar this article will review how to deploy...

eGroup named to Elite 150 of MSPs by CRN

eGroup, Together, we make IT happen, announced today that CRN®, a brand of The Channel Company, has named eGroup to its 2018 Managed Service Provider (MSP) 500 list in the Elite 150 category. This annual...

Getting Started with Azure Storage

Getting Started with Azure Storage Microsoft Azure Storage is a cloud-based storage solution that provides easy access and secure, high availability for all storage needs.  Azure Storage has many different options to configure based on the type of...

Azure Pricing

Azure Pricing In our last article we discussed the four (4) different ways to use Microsoft’s Azure Backup services. With Azure Backup, regardless of the way you deploy, the cost of Azure Backup is the...

Four Primary Ways to Use Azure Backup

Four Primary Ways to Use Azure Backup Azure Backup is the Microsoft’s cloud-based service you can use to back up and restore your data in Microsoft Azure. Azure Backup can replace your existing backup solution with a pure...

How to Create Data Loss Prevention Custom SITs

How to Create Data Loss Prevention Custom SITs Data loss prevention (DLP) is a strategy for making sure that end users do not send sensitive or critical information outside the corporate network, accidentally or intentionally. ...

eGroup Achieves Cisco Advanced Data Center Architecture Specialization – 7 Years Running

Official Press Release Mt. Pleasant, SC, September 8, 2017 – eGroup, the Southeast’s leading provider of data center architecture, cloud and managed services, announced today that it has achieved the Advanced Data Center Architecture Specialization...

eGroup + Zerto + Azure = IT Resilience

In last Friday’s post, I discussed the concept that “Things that have never happened before, happen every day” and the need for a posture of resilience to remain operationally ready for anything. Storage industry veteran...

Availability = Survival

As IT veterans, I’m certain we all have stories like the one I shared previously – many of those without the happy ending. It reminds me of the prime concepts of a (fascinating) survival book...

eGroup Named a Fastest Growing Company in SC

eGroup has been named one of the 40 fastest-growing companies in South Carolina for 2017 by SC Biz News. Twenty large companies and 20 small companies have been named to the statewide Roaring Twenties list...

The Case for Preparedness

Are you prepared? Are you sure? In the early minutes of Saturday morning, April 2011, a water main broke underneath the street in Columbia, SC. A $30B lending provider, located just feet away from the...

How Secure is Your Environment?

Most companies today understand the very real need to protect their data. Most invest significant funds to mitigate or prevent the threats that aim to compromise their data. Typically, the go to investment is a...

Protect Azure Resources from Accidental Changes and Deletion

A topic that comes up often in conversations about the Cloud is “How do I protect Virtual Machines and other Cloud resources from accidental deletion?”.  Microsoft Azure provides a simple and effective way for Administrators...

Cisco FirePOWER: The Answer to Your Security Needs

In today’s network data center environment, it’s not simply enough to have a traditional firewall in place protecting the network’s edge. With more sophisticated network intrusions occurring daily, a Next Generation Firewall (NGFW) is required...

How Strong are Your Passwords?

Recently, I learned of a significant – and honestly quite brilliantly executed – security breach of a major company. The breach infiltrated a sophisticated system secured with some great security equipment. This company invested large...

Remove-AzureRmADApplication: Deletion of multi-tenant application is currently not supported

If you’re a developer that is constantly trying out new things, you may want to clean up old and unused Azure AD applications in your development tenant. In my case, I wanted to remove every...

The ROI of Cloud is Productivity, a CEO’s Perspective….

The big gain in adopting cloud-based services is certainly financial, but not always “directly” – I have a suspicion that as soon as I publish this, someone is going to say “Hey Mike, come on,...

Cisco Nexus 7K Design with Active/Active FEX

Back in November 2015 I wrote a post about FEX Topologies with the Cisco Nexus platforms, and at the time the Nexus 5K/6K line was the only model that would support the active/active FEX topology...

eGroup Recognized for Excellence in Managed IT Services

eGroup, the Southeast’s leading provider of data center architecture, cloud services, application services and managed services, announced today that CRN®, a brand of The Channel Company, has named eGroup to its 2017 Managed Service Provider...

Is Email Your Largest Security Vulnerability? Office 365 Advanced Threat Protection Can Help!

What would you say is your largest security vulnerability?  In a recent study sponsored by MalwareBytes and Osterman Research, 31% of ransomware attacks were via links in email and 28% were due to attachments.  That is...

Meraki – The Stethoscope of your Network

It’s cold and flu season – people all over the country are visiting their doctors for relief from sneezing, coughing, and sore throats. Imagine how they would react if their doctor asked them to run...

Moving Quickly to SharePoint Online Using Sharegate

SharePoint Online is Microsoft’s cloud version of the server-based web application. It is rapidly becoming one of our favorite cloud productivity tools to deploy for customers. If you’ve been through the many phases of SharePoint over...

Nutanix – Self Service Restore

Since Nutanix Acropolis Operation System 4.6, Nutanix has offered the Self Service Restore function for virtual machines running Nutanix Guest Tools. This feature allows VM admins to complete a recovery from the Nutanix data protection snapshots...

Advanced Disaster Recovery Made Simple – Zerto 5.0

Zerto is an industry leader in disaster protection and disaster recovery for virtual computing environments. With the recent version of Zerto 5.0 released, businesses can take advantage of advanced disaster recovery technology while also introducing simplicity and...

Microsoft Incentive Program to Help Your Business Get Started with Cloud in 2017 – Microsoft Azure

Microsoft has created a great program to allow qualified businesses the opportunity to engage eGroup certified Cloud experts to come on-site and help your business get going with Cloud solutions.  The Microsoft Azure Everywhere program (expires...

First Day, Four Questions – Ian

Meet Ian Jones, eGroup’s New Senior Solutions Architect Why eGroup? As a former team member and leader at eGroup I am very familiar with the organization’s approach to both its customers and employees. Simply put, eGroup is a...

First Day, Four Questions – Tori

Meet Tori Schallot, eGroup’s New Project Manager Why eGroup? The people; that is what it boils down to. I went to a Women in Tech event recently that featured Lillian and Alisa as presenters. They...

“Trust is built on credibility, and credibility comes from acting in others’ interests before your own.”

Love that headline quote from Stephen Denny – author of “Killing Giants” – it’s simple and sensible – and certainly representative of eGroup’s ethos in the world of IT services.  Over the last 17 years,...

7 Common Sense Security Practices IT Administrators Should Implement Now

Given the recent rash of publicity around high-visibility ransomware attacks, it was inevitable that the spam-o-matic would kick in to high gear with just about every manufacturer and security partner out there wanting to offer...

Get Your Company in Tip-Top Shape with IT Consulting

IT consulting is a job sector that is experiencing rapid growth. Business owners everywhere are realizing their growing reliability on IT in running their business efficiently. But what exactly does an IT consultant do? IT...

First Day, 4 Questions – Alisa, Marketing Coordinator

Meet Alisa Frye, eGroup’s new Marketing Coordinator Why eGroup? “I have always wanted to work for an IT company and eGroup immediately drew me in with its customer-focused mission. After my interview, I quickly realized...

First Day, 4 Questions – Ryan, Cloud and Managed Services Engineer

Meet Ryan Borey, eGroup’s new Cloud and Managed Services Engineer Why eGroup? I have known about eGroup for a while, being in IT in Charleston.  Their name came up often and I have wanted to...

First Day, 4 Questions – Clinton, Business Development Representative

Meet Clinton Boyleston, eGroup’s new Business Development Representative! Why eGroup? “I had no idea who eGroup was until I was setting up my first interview with Mike and Catherine. From our initial conversation, I could...

How Workflow Automation Leads to Happier Employees

Workflow automation is an essential part of any business operations. Defined as a set of actions required to achieve a particular outcome or goal, workflow automation uses software that can automatically route tasks through the...

The Best New Technology from CES 2016

This year’s annual Consumer Electronic Show was attended by more than 150,000 visitors and 3,800 exhibitors from all over the world. Each year, the event gets bigger and better – jam-packed with new technology and...

3 Ways Technology in the Classroom Inspires Learning

Technology has become a major part of our lives. We use various forms of technology when we’re working, socializing, and even during our free time. Teachers and students also utilize technology in the classroom in...

eGroup Achieves Microsoft Gold Cloud Productivity Competency

eGroup Achieves Cisco Advanced Data Center Architecture Specialization – 6 Years Running

eGroup Named to CRN’s 2016 Solution Provider 500 List

eGroup Achieves Cisco Express Security Specialization (ESS) for Next Generation Firewall

eGroup Named One of 2016’s “Tech Elite” Solution Providers by CRN

eGroup Achieves Partnership with Nutanix Partner Network

eGroup’s CFO Honored with “Embracing Diversity” Award

eGroup Named CRN Triple Crown Award Winner

eGroup Recognized as an Inc. 5000 Fastest Growing Private Company Fourth Consecutive Year

The 2015 Inc. 5000, unveiled online at Inc.com and featured in the September issue of Inc. is the most competitive crop in the list’s history. The Inc. 5000’s aggregate revenue is $205 billion, generating 647,000...

eGroup Recognized as Cisco Application Centric Infrastructure Authorized Technology Provider in the United States

eGroup Achieves Advanced Data Center Architecture Specialization from Cisco

First Day, 4 Questions – Michael, Marketing Summer Intern

“First Day…Four Questions” is an ongoing blog series highlighting eGroup’s newest team members. We want you to understand what makes our new colleagues tick, and what drives them to be “Serious Competitors.” We hope you...

First Day, 4 Questions – Zach, Software Services Summer Intern

“First Day…Four Questions” is an ongoing blog series highlighting eGroup’s newest team members. We want you to understand what makes our new colleagues tick, and what drives them to be “Serious Competitors.” We hope you...

eGroup Named to CRN Solution Provider 500

eGroup, Lori Sussman, Named to 2015 CRN Women of the Channel Power 50

eGroup Named to CRN Tech Elite 250

eGroup announced it has been named to The Channel Company’s CRN® Tech Elite 250. This annual list recognizes an elite group of IT solution providers that have invested in the training and education needed to...

First Day, 4 Questions – Ed, Project Manager

“First Day…Four Questions” is an ongoing blog series highlighting eGroup’s newest team members. We want you to understand what makes our new colleagues tick, and what drives them to be “Serious Competitors”. We hope you...

eGroup Named as a 2015 Channel Partners 360 Award Winner

eGroup Recognized as Cisco Data Virtualization Authorized Technology Provider Partner in United States

eGroup announced that it has achieved Data Virtualization Authorized Technology Provider (ATP) status from Cisco®. This designation recognizes eGroup as having fulfilled the training requirements and program prerequisites to sell, deploy and support Cisco Data...

First Day, 4 Questions – Joe, Service Delivery Manager

“First Day…Four Questions” is an ongoing blog series highlighting eGroup’s newest team members. We want you to understand what makes our new colleagues tick, and what drives them to be “Serious Competitors”. We hope you...

First day, 4 Questions – Lillian, Technical Project Manager

Meet Lillian Rudacille, eGroup’s New Project Manager Why eGroup? The two most important core values that I look for in a company are customer-centric focus and corporate culture. One of the key differentiators of eGroup...