TRUST A PARTNER THAT COMBINES DEEP MICROSOFT EXPERTISE WITH DECADES OF CLIENT SUCCESS.
Supporting Microsoft Teams Calling with Phone system can be a significant challenge for any sized organization. Our Managed Services can provide the peace of mind to make sure your Teams with Voice solution is functioning at its best. We’ll provide support for direct routing, user provisioning, troubleshooting call quality issues, E911, Teams hardware patching, and top-tier technical troubleshooting of complex Teams issues.
Managed Microsoft Teams Voice Key Benefits
OFFICE 365
Office 365 Digest for Teams – Stay up to date on Microsoft changes
POLICY AND TENANT CHANGES
Client Proposed Policy and Tenant Changes Review – Change Management
PRODUCTIVITY AND ADOPTION
Productivity and Adoption Review – Post project adoption and productivity score reviews
SUPPORT TEAMS HARDWARE
Teams Device Upgrades – Patching Teams hardware
TEAMS GOVERNANCE
Teams Governance and Data Policies Review – Semi-annual gap analysis focused on Data Policies and Governance
OFFICE 365 HEALTH CHECK
Office 365 Health Check – Semi-annual review of Microsoft Teams policies and configuration
Managed Microsoft Teams Voice
ACCESS TO EXPERTS
Highly trained and certified professionals with years of unified communication experience.
COMPREHENSIVE SUPPORT
Our support packages include vendor liaison service so we can work with your telcos, 3rd party software, and hardware vendors on your behalf.
BACKED BY MICROSOFT
As a Microsoft Teams Gold Partner, we can escalate issues to Microsoft’s highest level of support.
WHO WE PARTNER WITH
Learn More about eGroup’s Managed Microsoft Teams Voice
Interested in any of our Teams Voice services? Our expert consultants can provide you with the services you need around the products and solutions you’ve acquired?