Licensing Optimization: Lessons Learned
Most organizations underutilize their Microsoft 365 licenses. Learn how to evaluate what you have, reduce waste, and unlock productivity, security, and compliance features you may already be paying for.
December 2024 Newsletter
December 2024 Newsletter Table of Contents Wrapping up 2024—and Looking Ahead to 2025 As we close out the year, it’s the perfect time to reflect on the IT news stories that shaped the industry. From groundbreaking advancements in artificial intelligence and cloud computing to escalating cybersecurity challenges and new technologies, 2024 has been a year […]
Delegating Teams Administration with Administrative Units
In large organizations such as multinational corporations, managing communication systems across diverse regions and departments is complex. Traditionally, phone systems were managed locally to allow for tailored decisions about local telecom providers and budgets. Regional or campus teams managed their own specific systems. In a shared Microsoft 365 tenant environment, Teams Phone settings have been […]
Configure Location Services via Intune: Microsoft Teams
When working with Microsoft Teams and Public Switched Telephone Network (PSTN) calling, you are likely required to provide emergency location information for your users. If it’s an emergency and a user dials 911, the location information would be provided to the Public Safety Answering Point (PSAP). This information can be added manually by the user, […]
Teams Governance Settings: Balance Collaboration and Risk
Microsoft Teams is an incredibly powerful tool that enables efficient collaboration and information access across an organization. That said, a remarkable number of customers that we work with struggle to manage and secure it the way that they would like to. Much of the time, Teams was enabled during the pandemic to try to help […]
Generative AI: Where Does It Fit In & What Myths Need to Be Debunked?
In recent years, the rise of ChatGPT and other AI-powered chatbots has propelled artificial intelligence into the spotlight of mainstream attention. With their ability to generate responses to a myriad of questions, AI platforms have fostered a perception that they possess boundless capabilities. This perception has led many to believe that AI can tackle virtually […]
Summary of Announcements from Microsoft
Summary of Announcements from Microsoft A flurry of pricing info, new product innovations, and name changes have been announced in the past two weeks. Here’s a summary and some resources for your research and planning. Microsoft 365 Copilot Commercial pricing for Microsoft 365 Copilot was announced at $30/user/month. No release date information yet. Microsoft joined […]