December 2024 Newsletter

December 2024 Newsletter Table of Contents Wrapping up 2024—and Looking Ahead to 2025 As we close out the year, it’s the perfect time to reflect on the IT news stories that shaped the industry. From groundbreaking advancements in artificial intelligence and cloud computing to escalating cybersecurity challenges and new technologies, 2024 has been a year […]

Delegating Teams Administration with Administrative Units

In large organizations such as multinational corporations, managing communication systems across diverse regions and departments is complex. Traditionally, phone systems were managed locally to allow for tailored decisions about local telecom providers and budgets. Regional or campus teams managed their own specific systems.  In a shared Microsoft 365 tenant environment, Teams Phone settings have been […]

Teams Phones Major Updates Have Begun

Teams Phones Major Updates Have Begun Introduction This is a follow up to our earlier article about the major upgrades to native Teams phones taking place this year: The operating system on the phones will be upgraded to Android 12. Management of Native Teams phones in Intune will switch to the Android Open Source Project […]

Configure Location Services via Intune: Microsoft Teams

When working with Microsoft Teams and Public Switched Telephone Network (PSTN) calling, you are likely required to provide emergency location information for your users. If it’s an emergency and a user dials 911, the location information would be provided to the Public Safety Answering Point (PSAP). This information can be added manually by the user, […]

Teams Governance Settings: Balance Collaboration and Risk

Microsoft Teams is an incredibly powerful tool that enables efficient collaboration and information access across an organization. That said, a remarkable number of customers that we work with struggle to manage and secure it the way that they would like to. Much of the time, Teams was enabled during the pandemic to try to help […]