Troubleshooting Teams Phone System
Troubleshoot Teams Phone System like a pro! Learn expert tips to address call quality, call queue errors, and voicemail routing for seamless communication.
Microsoft Teams Direct Routing and Mutual TLS Authentication
Microsoft Teams Direct Routing and Mutual TLS Authentication Introduction Microsoft Teams Direct Routing AudioCodes Session Border Controllers (SBCs) have usually been setup using one-way TLS (Transaction Layer Security) authentication. Enabling mutual TLS authentication has always been an option. Enabling Technologies (a division of eGroup) has two (2) primary mantras when it comes to application and […]
Deciding Between Direct Routing, Calling Plans, and Operator Connect
Learn the pros and cons of Direct Routing, Calling Plans, and Operator Connect in Microsoft Teams. Find the right PSTN option for your telephony needs.
Mass Migrations to Teams Phone System
Discover how eGroup’s phased Teams Phone System migration approach helps reduce risk, scale confidently, and support end users effectively.
Secure & Protect Your SBC: Microsoft Teams Direct Routing
Secure & Protect Your SBC: Microsoft Teams Direct Routing Introduction I was recently deploying Microsoft Teams Direct Routing with IntelePeer SIP trunks and an AudioCodes Session Border Controller (SBC). Â Not long after the public interface was turned up, and before the Teams and IntelePeer configuration was completed, I could see significant amounts of SIP traffic […]
