eGroup Completes SOC 2 Examination

eGroup has completed its SOC 2 examination, confirming effective controls across security & availability to ensure client trust and data protection.

Microsoft Disrupts UCaaS Market

Microsoft’s $3-per-user Teams Calling Plan introduces flexible, usage-based pricing—cutting costs for low-volume callers and giving IT leaders a new tool to optimize their UCaaS strategy. Microsoft recently released Pay-As-You-Go Calling Plans for US-based customers. This is a BIG DEAL for organizations whose users don’t make a lot of phone calls. Pay-As-You-Go plans for Microsoft Teams […]

Summary of Announcements from Microsoft

Summary of Announcements from Microsoft A flurry of pricing info, new product innovations, and name changes have been announced in the past two weeks. Here’s a summary and some resources for your research and planning.   Microsoft 365 Copilot  Commercial pricing for Microsoft 365 Copilot was announced at $30/user/month. No release date information yet. Microsoft joined […]

Preparing for Microsoft 365 Copilot

In our many engagements with Microsoft 365 Copilot, we’re starting to see a pattern of four main steps developing: Minimally Viable Critical Ideal Iterative The steps are progressive, meaning the critical steps are stacked on top of the minimally viable steps and ideal steps are wonderful to execute after, or while progressing through the critical […]