Armtec: A Partner Not a Customer

Enabling Technologies’ relationship with Armtec Defense Technologies began in 2014, with a Lync projectEnabling Technologies came to the rescue, said Muscarella. “They assessed our situation, looked at our design, made some strong recommendations that would best fit our network model, and provided a great foundation. Enabling Technologies has been by our side the whole time through this migration process.” 

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Coachella

CALIFORNIA

1989

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Introduction | Who is Armtec

Enabling Came to the Rescue

After leading Microsoft Unified Communications projects for several other defense contractors, Enabling had first-hand experience with the unique constraints and requirements of the industry. In addition, Enabling’s experience with hundreds of other Microsoft Voice projects gave Armtec the knowledge of what it takes to successfully roll out at scale.  

“Enabling Technologies came alongside us, embraced our MPLS architecture, and found ways for us to maximize our availability for our remote sites,” explained Muscarella. “In the event our main site went down, we would still be able to function using the SBAs provided by AudioCodes.”

Since then, Enabling Technologies has been in lockstep with Armtec on their digital transformation. “When we started preparing for an upgrade to Skype for Business 2015,” said Muscarella, “Enabling Technologies helped give us a migration plan, essentially providing a stepping stone as we move towards the Office 365 environment and a soon to be migration to Microsoft Teams.” 

Next Step Migrating to Exchange 2016 – then on to Exchange Online

Enabling Technologies also helped with another technology steppingstone, Exchange. “As we were moving forward to our goal of being in Office 365, Enabling Technologies helped us upgrade Exchange 2010 to 2016. They’ve helped us along the way to meet every goal we have.”

Final Step Enabling’s Managed Services

Enabling Technologies’ managed services team has been an important resource along the way. “Enabling Technologies’ support and managed services have been beneficial to our organization help meet our metrics. We usually call Enabling Technologies’ support to help us manage our Microsoft atmosphere. Enabling Technologies has helped us identify an issue, find the root cause, and help us get situations resolved as quickly as possible.”

“Enabling Technologies is an outstanding bunch of professionals dedicated to what they do,” said Eric Muscarella, Manager, Infrastructure Systems at Armtec Defense Technologies. “They stand by their customers, assist them in any way possible, and ensure the best outcome for the customer.”

Armtec’s relationship with Enabling Technologies will continue into the cloud. “Now we’re looking forward to working with them and helping us establish our Office 365 tenant with best practices and our migration path moving forward,” concluded Muscarella.