Teams Phone Services
Modernize calling and collaboration with Teams Phone, from strategy to enterprise rollout.
See how Teams Phone streamlines communication across your organization
Organizations need a secure, scalable way to unify calling, meetings, and messaging. With Microsoft Teams Phone, you can modernize voice infrastructure, replace legacy PBX systems, and enable seamless call experiences across devices. Our phased approach—from strategic planning to full deployment—helps ensure smooth integration, optimal performance, and rapid user adoption, tailored to your specific business needs.
Integrated Voice & Collaboration
Unify chat, meetings, and calls in Microsoft Teams to streamline employee communication.
Flexible Deployment Options
Choose Direct Routing, Operator Connect, or Microsoft Calling Plans based on business needs.
Secure, Scalable Architecture
Maintain enterprise-grade security and compliance while scaling voice solutions.
What to Expect
Delivering Impact with Teams Phone Services
From strategy to success, each phase helps ensure your Teams Phone rollout is seamless and effective.
Teams Phone Planning & Design
Assess your current telephony systems, define migration goals, and select the best-fit architecture (Direct Routing, Operator Connect, or Calling Plans).
Deliverables
- Environment assessment
- Architecture & migration planning
- Phone number portability evaluation
Teams Phone Proof of Concept (POC)
Validate voice quality, call routing, licensing, and core configurations with a test group before enterprise rollout.
Deliverables
- Pilot configuration
- Licensing review & test call scenarios
- Success criteria documentation
Teams Phone Deployment
Execute your enterprise voice deployment with minimal disruption. Includes porting numbers, enabling users, and ensuring call quality.
Deliverables
- Full number porting & routing
- Teams Calling policy configuration
- End-user enablement & support
End-to-End Protection with Managed Security Services
eGroup Enabling Technologies’ Managed Security Services provide 24/7 protection across infrastructure, data, network, devices, and identity, ensuring robust, resilient security with proactive threat detection and continuous compliance.
Infrastructure
Robust monitoring and management of cloud and on-premises systems to ensure seamless operations.
Applications
Ensure secure access and protection for critical applications, reducing vulnerabilities and enhancing compliance.
Data
Protect sensitive information and maintain data integrity across your organization.
Network
Defend against cyber threats with advanced network security protocols, keeping connections secure.
Devices
Secure endpoints through consistent monitoring, timely updates, and strict compliance measures.
Identity
Safeguard user access with identity management and access control, reducing unauthorized entry risks.
What Our Clients Say
Proven Results from Our Clients
Our users responded really well to some of the communications and change planning that eGroup Enabling Technologies did for us during our move to Teams Phone. Any change is different for people, so giving them that understanding of what’s coming, what to expect, helping them through it, giving them someone to call and to be able to walk them through when there are changes was a super important transition—and I think it was very important to the adoption that we saw within our users who took on the new platform.
Niel Smith
CIO, State of Alaska
