Genesis Health Care Elevates Operations, Standards and Governance with eGroup Managed Services

Genesis Health Care Elevates Operations, Standards and Governance with eGroup Managed Services Industry • Healthcare Challenges  Client’s existing Managed Service Provider did not meet expectations, missed Service Level Agreements (SLA) and lacked technical leadership Skillsets, time to respond, and remediation metrics were below expectations Inadequate reporting and account management: low accounting and visibility Challenges  A…