InSite Moves from Skype to Microsoft Teams Voice

InSite Moves from Skype to Microsoft Teams Voice Competing in the commercial real estate market takes constant communication and 24×7 availability. For InSite Real Estate, L.L.C., Microsoft Teams is providing reliable phone and collaboration services from the cloud. As a leading commercial real estate and industrial developer, InSite buys, custom-develops, and then operates income-producing real estate. InSite owns […]

FCC Rule requiring support for dialing 988 to reach the National Suicide Prevention Hotline

FCC Rule Requiring Support for Dialing 988 to Reach the National Suicide Prevention Hotline Introduction On July 16, 2020 the Federal Communications Commission (FCC) passed rules that established 988 as a nationwide 3-digit dialing code for Americans in crisis to connect with suicide prevention and mental health crisis counselors on the National Suicide Prevention Hotline. The rule applies […]

Microsoft Teams SIP Gateway

Microsoft Teams SIP Gateway Capital expenses for 1000’s of new IP phones has been a top contributor to delayed migrations to newer phone systems, including Microsoft Teams.  Microsoft Teams now has the capability to connect and utilize several legacy, non-native Microsoft IP Phones.  This is possible due the recent announcement of general availability for SIP Gateway.  SIP Gateway is a 100% cloud-based solution, no infrastructure […]

Mass Migrations to Teams Phone System

Mass Migrations to Teams Phone System Introduction When it comes to migrating to Teams Phone System, there are a number of different approaches. Some are slow and steady, some are by site or location (if there are multiple locations in play), and some are big-bang flash cuts. Slow and steady is often the preferred approach, […]

Secure & Protect Your SBC: Microsoft Teams Direct Routing

Secure & Protect Your SBC: Microsoft Teams Direct Routing Introduction I was recently deploying Microsoft Teams Direct Routing with IntelePeer SIP trunks and an AudioCodes Session Border Controller (SBC).  Not long after the public interface was turned up, and before the Teams and IntelePeer configuration was completed, I could see significant amounts of SIP traffic […]