Microsoft Teams Voice: Extension Extinction

Microsoft Teams Voice: Extension Extinction Introduction When installing Teams Voice for our customers, we get a lot of requests to configure Teams to support extension dialing. Recently we’ve had a few cases where for technical reasons, we could not set up the clients’ Teams dial plans with extension dialing. We were able to offer a […]

Microsoft Disrupts UCaaS Market

Microsoft Disrupts UCaaS Market Microsoft recently released Pay-As-You-Go Calling Plans for US-based customers. This is a BIG DEAL for organizations whose users don’t make a lot of phone calls. Pay-As-You-Go plans for Microsoft Teams calling has introduced a new level of flexibility and cost-efficiency. This blog outlines the concept and benefits of these plans. Overview […]

Summary of Announcements from Microsoft

Summary of Announcements from Microsoft A flurry of pricing info, new product innovations, and name changes have been announced in the past two weeks. Here’s a summary and some resources for your research and planning.   Microsoft 365 Copilot  Commercial pricing for Microsoft 365 Copilot was announced at $30/user/month. No release date information yet. Microsoft joined […]

Improving 911 Calling for Remote Workers

Improving 911 Calling for Remote Workers Introduction The goal of the RAY BAUM Act is to automatically route 911 calls to the appropriate Public Safety Answering Point (PSAP). This requires that the telephone system handling the 911 call be able to determine or ascertain the caller’s accurate current location. Microsoft Teams will determine if a […]

Teams Android OS Devices Peacefully Coexisting (and Actually Working!) with Microsoft Security and Compliance Policies (Part 1)

Teams Android OS Devices Peacefully Coexisting (and Actually Working!) with Microsoft Security and Compliance Policies (Part 1) Introduction At eGroup | Enabling Technologies, we define as a best practice the implementation of Microsoft Intune to provide device management used by authenticated users in Microsoft 365 tenants. The Intune component enrolls these devices and applies device […]

Configuring Internet Facing Firewall Rules for Microsoft Teams Direct Routing

Configuring Internet Firewall Rules for Microsoft Teams Direct Routing Introduction This is the fourth in a series of articles on hardening AudioCodes Session Border Controllers (SBCs). The series is mostly following the guidance provided by AudioCodes. These configuration notes are referenced at the end of this article. These articles are components of eGroup | Enabling […]

AudioCodes SBC Configuration Update for Teams Direct Routing

UPDATE! AudioCodes SBC Configuration Update for Teams Direct Routing Introductions On October 26, 2022, AudioCodes published 0483 Product Notice – SBC Security Configuration update for Microsoft Teams Direct Routing. The article provides configuration information to mitigate a recently discovered vulnerability in the Session Border Controller (SBC) configuration for Teams Direct Routing that had been previously […]

Configuring the Firewall Rules on AudioCodes SBC for Microsoft Teams

Configuring the Firewall Rules on AudioCodes SBC for Microsoft Teams Introductions A few years ago, I wrote a blog on configuring the firewall on an AudioCodes Session Border Controller (SBC). That article covered the rules needed by one of our clients for a Session Border Controller with connections to: A pair of Lync 2013 pools. Two […]

Microsoft Teams Direct Routing and Mutual TLS Authentication

Microsoft Teams Direct Routing and Mutual TLS Authentication Introduction Microsoft Teams Direct Routing AudioCodes Session Border Controllers (SBCs) have usually been setup using one-way TLS (Transaction Layer Security) authentication. Enabling mutual TLS authentication has always been an option. Enabling Technologies (a division of eGroup) has two (2) primary mantras when it comes to application and […]